Razorpay is offering a full-time opportunity for the position of Junior Analyst – Risk Management in Bengaluru, Karnataka. This role may suit fresh graduates and entry-level professionals interested in financial technology, transaction monitoring, and fraud prevention. You will monitor transactions, handle disputes, coordinate with banks and Cybercell, and help reduce financial losses through quick and accurate actions.
Table of Contents
Job Summary
| Field | Information |
|---|---|
| Position | Junior Analyst – Risk Management |
| Company | Razorpay |
| Location | Bengaluru |
| Experience | Freshers / Early Career |
| Education | Bachelor’s Degree |
| Work Type | Full-Time |
| Focus Area | Risk Monitoring, Fraud Detection, Chargebacks |
Who Can Apply
- candidates who have completed an undergraduate degree in any discipline.
- Freshers or candidates with limited experience who are eager to learn risk and fraud processes.
- Individuals with basic knowledge of customer support tools or CRM systems (such as Freshdesk).
- Applicants who communicate clearly in writing and conversation and remain professional when dealing with difficult situations.
- Applicants who pay close attention to detail and can handle multiple tasks accurately.
Skills and Experience Required
- Bachelor’s degree
- Basic understanding of customer support applications or CRM tools (Freshdesk or similar)
- Familiarity with chargeback procedures, arbitration fees, technical disputes, Visa and Mastercard regulations, and fraud-related reason codes is an added advantage.
- Ability to communicate courteously and professionally with customers and stakeholders through phone calls and email.
- Excellent verbal and written communication
- Good listening ability to understand and resolve stakeholder queries
- High attention to detail, strong organization skills, and capacity to multitask
- Identify unusual transaction trends and flag potentially suspicious activities for further review.
Role Overview
As a Junior Analyst in Risk Management at Razorpay you will play a key part in protecting the platform from fraud and financial losses. Your daily work will involve monitoring transactions and merchant activity, investigating discrepancies, coordinating with banks and Cybercell on chargebacks, speaking directly with merchants or customers, and suggesting process improvements that help reduce risk.
Roles and Responsibilities
- Continuously monitor transactions and merchant activity to detect risk or fraud and take immediate action.
- Handle transaction-related queries and resolve discrepancies that arise from customer disputes.
- Work closely with partner banks and Cybercell to manage chargebacks and customer disputes, ensuring timely recovery and lower losses.
- Speak with merchants or customers to understand their concerns and provide clear resolutions.
- Suggest practical and innovative ways to strengthen processes and reduce monetary losses.
About Razorpay
Razorpay is a prominent Indian fintech company offering a range of digital payment and financial technology solutions. Founded in 2014, it has grown into a major player in digital payments and business banking. The company processes over $180 billion in annualized transactions and serves millions of businesses, including many of India’s largest enterprises and unicorns. Razorpay focuses on ownership, continuous learning, and building products that simplify money movement across India and Southeast Asia.
How to Apply
- Visit the official Razorpay careers website.
- Search for “Junior Analyst, Risk Management” or the relevant Bengaluru opening.
- Review the complete job details and location.
- Log in or create an account.
- Attach your latest resume and submit the application form.
Important Notice: No payment is required at any stage of the application process through this platform. Apply only through the official Razorpay careers site.
Apply Links
| Label | Details |
|---|---|
| Apply Here | Official Razorpay Careers |
| Location | Bengaluru |
| Experience | Freshers / Early Career |
Why This Role is a Strong Start
- Direct entry into fintech risk and fraud management at a leading payments company.
- Develop practical skills in reviewing payment activity, identifying potential risks, and managing transaction disputes.
- Exposure to banks, Cybercell, and merchant interactions.
- Chance to contribute ideas that reduce financial losses.
- Collaborative culture that values ownership, learning, and transparency.
- Full-time role based in Bengaluru with clear growth potential.
This position suits fresh graduates who have strong communication skills, attention to detail, and an interest in fintech risk operations. Highlight any customer support experience, CRM knowledge, or analytical projects on your resume before applying.
Best of luck!
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